→ IT Infrastructure Engineer | Sysadmin | Vibe Coder
$neofetch--skills
OS:Linux / Windows Server
Virt:Proxmox / Unraid / VMware ESXi
Backup:Veeam / NAS / QNAP
Net:VPN / DNS / VoIP / GoIP
Dev:Python / Telegram Bots / AI Integration
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01
About Me
I'm an IT Department Manager with 6+ years of hands-on infrastructure experience, currently overseeing IT operations across two companies simultaneously and supporting 500+ end users. Based in Israel, I have a proven track record of reducing operational costs through virtualization migrations, AI-driven automation, and building reliable multi-site infrastructure from the ground up.
I specialize in end-to-end IT management: deploying intelligent helpdesk systems, performing physical-to-virtual migrations, architecting VPN networks, and automating workflows with Python and Telegram bots. I thrive on solving complex infrastructure challenges and delivering measurable results.
6+
Years in IT
500+
Users Supported
2
Companies Managed
4
Languages
🇺🇦
Ukrainian
Native
🇷🇺
Russian
Native
🇮🇱
Hebrew
Fluent
🇬🇧
English
Intermediate
02
Experience
2025 — PRESENT
IT Department Manager
Hatacot Group LTD · Israel
Managing end-to-end IT operations for 250+ users, leading a team of 2 IT specialists. Deployed an AI-powered multilingual ticketing system, reducing average ticket resolution time by ~40% and eliminating language barriers for Hebrew/Russian/English-speaking staff. Designed and implemented multi-location surveillance infrastructure across company sites. Established standardized IT onboarding and offboarding processes, cutting new employee setup time from 2 days to under 4 hours.
IT ManagementTeam LeadAI TicketingSurveillanceOnboarding
2023 — PRESENT
System Administrator (Concurrent Role)
Ravitz Computer Information Systems · Israel
Administering 10+ physical and virtual servers and 200+ workstations across multiple client sites. Executing P2V migrations to Proxmox VE, reducing hardware costs by ~30% and improving disaster recovery. Building and maintaining multi-site VPN infrastructure connecting 3+ office locations with 99.5%+ uptime. Configuring Veeam Backup solutions with automated verification, ensuring zero data loss. Developing mobile-responsive web portals for service requests, reducing phone-based support tickets by ~25%.
ProxmoxVeeamWindows ServerZnunyVPNDNSVoIP
2019 — 2022
System Administrator
DOM Store · Odessa, Ukraine
Managed in-store IT infrastructure including POS systems, networking, and end-user support. Automated routine maintenance tasks using scripting, freeing ~10 hours per week of manual work. Built Telegram bot solutions for internal communication and task automation.
Server administration, shell scripting, web hosting (Nginx, Apache), service management, server hardening.
🤖
Automation & Development
Telegram bot development, Python scripting, AI integration for IT workflows, mobile-responsive web portals.
04
Notable Projects
Infrastructure
AI-Powered Ticket System
Built an intelligent ticket processing system for Znuny with multilingual support (Hebrew, Russian, English) for seamless client communication.
ZnunyPerlAI/NLPMultilingual
Migration
Server P2V Migration & Recovery
Performed physical-to-virtual server migrations, including transferring Windows Server systems to Unraid and Proxmox environments. Experienced in server restoration and recovery from Veeam backups.
UnraidProxmoxWindows ServerVeeam
Networking
Multi-Site VPN Network
Designed and deployed VPN infrastructure using WireGuard and OpenVPN for cross-platform connectivity across multiple locations via VPS servers.
WireGuardOpenVPNVPSLinux
Automation
Telegram Bots
Created various Telegram bots for automation tasks, notifications, and service management, integrating with existing infrastructure.
Telegram APIPythonAutomation
05
Get In Touch
Interested in working together or have a project in mind? I'm open to new experience and opportunities — let's connect.